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Bajibaji FAQ — All Your Questions Answered

From registration to payments, bonuses to security — everything you want to know about bajibaji, all in one place.

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Account & Registration

at bajibaji Registration It's quick and easy — takes just 2 minutes. Enter your active Bangladeshi mobile number, verify the OTP, then set your password and name. Your account is activated as soon as registration is complete. No documents required — just your mobile number.

As per bajibaji's policy, each person is allowed a maximum of a single account. Any attempt to create multiple accounts may result in all accounts being permanently closed and balances forfeited. If you have an existing account, Sign in।

on the login page click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes just 2 minutes.

KYC (Know Your Customer) is an identity verification process. When making large withdrawals on bajibaji, you may be required to submit a photo of your NID or passport. This helps secure your account and prevents money laundering. Completing KYC also speeds up future withdrawals.

To close your account, enable self-exclusion from your account settings, or at the Help Centre Contact us via live chat. Make sure to withdraw any remaining balance before closing your account. To learn more about Responsible Gaming, Read here।
Payments, Deposits & Withdrawals

You can use the following methods to deposit on bajibaji:
  • bKash — the most popular and fastest method
  • Nagad — instant transfer
  • Rocket (DBBL)
  • Bank Transfer — for larger amounts
To learn more, Payment page find out more.

Minimum deposit at bajibaji ৳200 and minimum withdrawal ৳500. Maximum deposit and withdrawal limits vary by payment method. With bKash, you can transact up to ৳25,000 per day.

Most withdrawal requests are 5 to 30 minutes processed within that time. bKash and Nagad are typically the fastest options. Bank transfers may take 1–3 business days. If KYC is not yet complete, your first large withdrawal may take a little longer.

This is sometimes caused by network issues. First, wait 30 minutes — in most cases this resolves automatically. If not, take a screenshot of the transaction and at the Help Centre Contact us via live chat. We'll resolve your issue within 24 hours.

bajibaji does not charge any deposit or withdrawal fees. However, bKash or Nagad may apply a small service charge as per their own policies. For more details, Payment page find out more.
Bonuses & Promotions

As a new member, Registration Your first deposit after registration will automatically receive a 100% welcome bonus — up to ৳5,000. Terms and conditions apply for bonus use — on the Bonus page Read more.

Not directly. To withdraw bonus funds, you must first meet the applicable wagering requirements — typically 5–10x the bonus amount. Each bonus has its own terms and conditions — on the Bonus page see details.

When a friend registers at bajibaji using your referral link or code and makes their first deposit, you'll receive a special referral bonus. Your friend will also receive a welcome bonus. You can find your referral code in your account dashboard.

Voucher codes are available through bajibaji's official promotions. Once you have a code, enter it in the "Voucher" section during deposit or in your Account Settings. For more details, Voucher Page find out more.
Betting & Sports

bajibaji offers an extensive Sports Betting section covering cricket (IPL, BPL, World Cup), football (Premier League, La Liga, World Cup), tennis, badminton, basketball, and much more. Both live betting and pre-match betting are available. Sports page find out more.

Live betting (in-play betting) means placing bets in real time while a match is in progress. On bajibaji, the odds update with every moment of the match. It's more exciting than pre-match betting because you can read the game before making your decision.

In most cases, a bet cannot be cancelled once confirmed. However, if a match is cancelled or abandoned, your stake will generally be refunded. Always double-check all details before placing a bet.

bajibaji high roller members enjoy higher betting limits, exclusive bonuses, a personal account manager, and access to special events. To qualify as a high roller, you must meet a specified monthly betting volume. For more details, High Roller Page find out more.
Security & Privacy

bajibaji uses 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never shared with any third party. For more details, Privacy Policy read more.

Change your password immediately and at the Help Centre Contact us via live chat. We'll lock your account immediately and launch an investigation. Never share your password or OTP with anyone — bajibaji staff will never ask for them.

Yes. When you log in from a new device or an unrecognised location on bajibaji, OTP verification is triggered automatically. You can also make OTP login mandatory at all times from your Account Settings.
Responsible Gaming

Log in to your account and go to Settings > Responsible Gaming to set daily, weekly, or monthly deposit limits. Reductions take effect immediately. For more details, Responsible Gambling View page.

Go to Self-Exclusion under Account Settings. You can close your account for 6 months to 5 years, or permanently. You will not be able to log in during the exclusion period. For immediate assistance, at the Help Centre contact us.
Platform & App

bajibaji's app directly Platform page and is available for download. Supported on both Android and iOS. The app offers all the same features as the website — betting, payments, bonuses, and more.

Start by checking your internet connection. Then clear your browser cache and cookies (Ctrl+Shift+Delete). Try switching to a different browser. If the problem persists, at the Help Centre let us know.

Yes, bajibaji supports using the same account across mobile, tablet, and desktop simultaneously. For your security, always log out after using a public device.

Most Popular Questions

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Learn more about bajibaji

Visit these pages for detailed information on each service.

Sports Betting

Learn all about live and pre-match betting on cricket, football, and hundreds of other sports.

Payment Methods

Learn about all payment options including bKash and Nagad, limits, and processing times.

Bonuses & Offers

All terms and conditions for the welcome bonus, reload bonus, and special promotions in one place.

Mobile Platform

Download and installation guide for the bajibaji app, plus system requirements.

Responsible Gaming

A complete guide to gaming limits, self-exclusion, and responsible gambling tools.

Help Center

Get direct assistance via live chat, email, and other support channels.

If you couldn't find an answer, contact us directly

The bajibaji support team is always ready to assist you.

Live Chat

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Email Support

For detailed issues, send us an email. We'll respond within 24 hours.

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Help Center

Step-by-step guides, video tutorials, and detailed documentation.

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